Reference

Terms Conditions for Your rezeki77 Account

These terms set out what you agree to when you open and use your rezeki77 account — covering deposits, withdrawals, account conduct, and how we handle disputes. Access to this platform depends on local law and is available where local law permits.

Applies to all account activityCovers Touch 'n Go eWallet, Boost, GrabPayUpdated terms take effect on noticeMalaysia accounts only where law permits
rezeki77 Terms Conditions for Your rezeki77 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear or you believe something on your account does not reflect what was agreed, reach out directly. Our team handles terms-related queries through three channels — pick the one that suits how you are accessing the platform right now.

Live Chat Start a live chat session from any page on rezeki77. Our team can walk through specific clauses, account actions, or disputed transaction records with you in real time.
Email Support Send a written query to our support address for a documented response. Useful when you need a written record of how a term was interpreted or applied to your account.
Account Help Centre Log into your account and open the Help section to submit a terms dispute ticket directly. Attach transaction references — DuitNow or FPX receipts work — to speed up the review.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms are not just a legal formality — they define the actual boundaries of how your account works, how your data is stored, and what recourse you have if something goes wrong. Each of the four areas below reflects a real operational practice, not a general promise.

Account Data Retention

We retain your account records — including deposit history via Touch 'n Go eWallet or Boost and bet logs — for as long as required by applicable law and our internal audit obligations.

Cookie and Session Policy

We use session cookies to keep you logged in across browser tabs. Functional cookies support your wallet preference so your GrabPay or FPX choice is remembered between sessions.

Requesting Changes to Your Data

To request a correction or deletion of personal data held on your account, submit a written request via live chat or email. We will confirm receipt and respond within the timeframe required by applicable law.

Dispute Resolution Path

If you believe a term was applied incorrectly to your account — for example, a withdrawal held or a deposit not credited — raise a ticket with the transaction ID. Players in Kuala Lumpur and elsewhere in Malaysia follow the same escalation path.

Common Questions About These Terms

These are the questions we see most often when account holders review the terms. Each answer reflects how we actually operate — not a generic policy template.

Yes. These terms cover all deposit and withdrawal activity on your account, regardless of which payment method you use — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX all fall under the same rules.

We publish the updated terms at rezeki77/terms-conditions/ and they take effect immediately. Continuing to use your account after the update means you accept the new version.

Yes. Contact our support team via live chat or email before your next deposit. We will process the account closure and confirm any pending balance before the account is deactivated.

You are responsible for keeping your password and OTP private. If you suspect unauthorised access, contact us immediately via live chat so we can freeze the account and review recent activity.

These terms set the baseline. Each promotion carries its own specific rules; where those rules differ from these terms, the promotion-specific rules apply to that offer only.

Access depends on local law and is available where local law permits. You are responsible for confirming that your use of the platform is lawful in your jurisdiction before registering or depositing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.